LIS 282 Knowledge Management in Information Organizations

Summer Session II: 7/6/2020 – 8/6/2020

In our contemporary information society, knowledge is recognized as a strategic resource for sustained competitive advantage. Consequently, the success of individuals, organizations, and nations largely depends on managing knowledge. As a result, the demand for employees with knowledge management (KM) skills continues to grow across various organizational contexts, including libraries, law firms, archives, museums, and other businesses. You’ll find this course useful if you want to help your organization break down internal silos and improve access to intellectual capital and expertise.

Knowledge management is fundamentally about making the right knowledge or the right knowledge resources available to the right people at the right time. You will become familiar with the critical issues and ongoing debates in knowledge management. This course will expose you to the knowledge management tools, processes, and practices necessary to become an effective KM worker. 

You will learn best practices and proven strategies to overcome cultural and structural barriers and get employees to share, access, and use available knowledge. You will also learn how to communicate about knowledge management and its benefits, build KM into the flow of employees’ day-to-day work, create an effective KM action plan, and recognize and promote desired knowledge behaviors.

Through various assignments grounded in knowledge management practice and theory, you will develop a skill set that is valuable and desirable to any information organization, including law firms, public, academic, and special libraries, as well as archives and museums.

Be sure to consider enrolling in this important course to set yourself apart in the job market!

Feel free to contact Rajesh Singh at if you have any questions about this course.